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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6630 reviews)

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4.77

Based on 6,630 reviews, last reviewed 12th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

Helpful and available staff made switching to a new...

Helpful and available staff made switching to a new regular saver account fairly easy. Reviewed on: 11th September 2024

Excellent staff experience

Your collegue Kendra was most helpful and efficient and provided all the information I required. with patience and politeness Reviewed on: 11th September 2024

Online Support

Continued trouble getting online. The support team helped me and were patient and helped me get back online Reviewed on: 11th September 2024

Very friendly , and helpful and professional

Very friendly , and helpful and professional Reviewed on: 11th September 2024

Quick answer.

Quick answer. Efficient,pleasant. Knew exactly what I wanted. Reviewed on: 11th September 2024

Colchester’s hospitality

Ally was great showing me the app Reviewed on: 11th September 2024

Very easy to operate and all aspects of banking cove...

Very easy to operate and all aspects of banking covered in the app Reviewed on: 11th September 2024

The boys at Haverhill branch Morgan, Mitch and Micha...

The boys at Haverhill branch Morgan, Mitch and Michael are always very helpful very friendly Reviewed on: 11th September 2024

I visited the Colchester office and as a new custome...

I visited the Colchester office and as a new customer I am very impresse……..I have been looking for new building societies and it is important to me to speak to someone in person…….All staff are friendly and couldn’t be more patient in answering my many questions. Couldn’t recommend enough in comparison to others close by!!!! Reviewed on: 10th September 2024

Fantastic service from Bronwen Lee at Colchester Bra...

Fantastic service from Bronwen Lee at Colchester Branch. We have power of attorney for mother-in-law who has dementia. Having sold her house to pay for care we needed a safe place for savings in the meantime. After having had variable experiences with other banks/buildings societies Saffron was a breath of fresh air. Personal service and very helpful. Having walked in to the branch stressed Saffron helped us through the process and we walked out having made a full Power of Attorney application for a savings account with a fair rate of interest. The account was opened a few days later - fantastic. So easy. Wish we'd come to Saffron earlier! Many thanks again to Bronwen - brilliant service (and with a cup of tea, too - the icing on the cake!) Reviewed on: 10th September 2024

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