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Saffron Building Society: Savings reviews

4.77
Based on 6,630 reviews, last reviewed 12th May 2026
20% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026
Jonathan P's avatar
Jonathan P

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

Helpful!!

5
The customer service advisor was extremely helpful with an old account that I had Reviewed on: 10th September 2024

Have had an account for about 3 years and appriciate...

5
Have had an account for about 3 years and appriciate that you are still on the high street Reviewed on: 10th September 2024

Your made welcome at your Haverhill branch

5
Mitch and Morgan at your Haverhill branch make you welcome and are really helpful. The other staff are good too I can not fault them. Reviewed on: 10th September 2024

Great experience in branch, very efficient

5
Great experience in branch, very efficient Reviewed on: 10th September 2024

I would be lost without this bank.

5
I would be lost without this bank. Staff amazing. Reviewed on: 10th September 2024

My interaction with Stacey on the phone today.

5
My experience today with Stacey was really good. She made going online and moving my existing account to another very easy. Reviewed on: 9th September 2024

All of the members of staff are polite, helpful and...

5
All of the members of staff are polite, helpful and friendly. Reviewed on: 9th September 2024

I was struggling logging on and using the app but Da...

5
I was struggling logging on and using the app but Danielle helped me first through the chat and then rung me at a more convenient time to go through it over the phone can’t thank her enough Reviewed on: 9th September 2024

Excellent Customer Service

5
Forgot passwords Etc. V.patient & polite staff talked me through it. Safe reliable small B.Soc. Reviewed on: 9th September 2024

Never had an issue and customer service always so he...

5
Never had an issue and customer service always so helpful Reviewed on: 9th September 2024

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