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Saffron Building Society: Savings reviews

4.76
Based on 6,347 reviews, last reviewed 26th Mar 2026
106% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Natalie was fantastic today, great knowledge, person... Natalie was fantastic today, great knowledge, personable, polite & efficient - she made the whole experience stress free……thank you Reviewed on: 26th March 2026
Clive H's avatar
Clive H

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6347)

Friendly, helpful, prompt service

5
Friendly, helpful, prompt service Reviewed on: 21st February 2024

Counter staff

4
Counter staff not totally familiar with all isa products Reviewed on: 21st February 2024

Great Savings Accounts

5
Apologies, but main point is around interest rate which is excellent and ease of setting up online accounts...now receiving circa 3 times the rate I was receiving with a very large Bank. Reviewed on: 21st February 2024

The people are nice to deal

4
The people are nice to deal with but normally I would be able to solve my problem much quicker on a building society website. Unfortunately your site has very limited options. Reviewed on: 21st February 2024

Good local branch

4
I appreciate having a local branch where I keep my savings Reviewed on: 21st February 2024

New customer, name spelled incorrectly on documents.

3
New customer, name spelled incorrectly on documents. Still can’t access account online. Matter appeared to be resolved on online chat then got an email asking me to call in. Very confusing & still no online access. Reviewed on: 21st February 2024

Friendly, helpful and quick response

5
Friendly, helpful and quick response Reviewed on: 21st February 2024

Shame that the ISA I had opted for would on...

3
Bit of a shame that the ISA I had opted for would only allow a one off deposit despite it being below the annual allowance Reviewed on: 14th February 2024

Great service

5
Great service - good attention to detail Reviewed on: 2nd February 2024

Very pleasant and very efficient.

5
Very pleasant and very efficient. Excellent service. Reviewed on: 31st January 2024

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