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Saffron Building Society: Savings reviews

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4.72
Based on 5,598 reviews, last reviewed 24th Jan 2026
18% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Chi was excellent very patient she helped me navigat... Chi was excellent very patient she helped me navigate through the app Reviewed on: 24th January 2026
Philip 's avatar
Philip

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5598)

Savings Review

5
your service cannot be more efficient Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
No queue, dealt with efficiently and quickly at the counter Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Everything went very smoothly and I was impressed that I received my account login details in the post the day after opening the account. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

1
AWFUL SERVICE! NOTHING GOOD ABOUT IT!!! HIGH CALL VOLUMES SO WAITING TO SPEAK TO AN ADVISER MORE THAN 38 MINUTES AND STILL WAITING. ALSO EMAILED YOU ON 2 AUGUST AND NO RESPONSE RECEIVED. UNACCEPTABLE SERVICE WHICH DOES NOT MEET MY NEEDS Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
It is all good, nothing to improve Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
The ability to walk in without making an appointment & be seen. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Many thanks for the chocolates given to me recently and the volunteering initiative is a brilliant idea Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Easy access to the premises but having a card machine to pay in funds would be much more convenient Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
When I first opened an online account I didn't find that the account structure was clearly explained in the website and had to telephone for clarity. However, all of my telephone enquiries have been dealt with efficiently. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
I have only ever contacted you on this occasion, everything was extremely positive and to be honest I can't see how you can improve, I work in customer service and know how much it's valued by customers, 1st class experience. Reviewed on: 7th August 2023
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Saffron Member

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