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Saffron Building Society: Savings reviews

4.77
Based on 6,630 reviews, last reviewed 12th May 2026
22% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026
Jonathan P's avatar
Jonathan P

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

Totally flexible

5
Totally flexible to save and withdraw within Regular Saver as needed. Reviewed on: 18th July 2024

competitive interest savings rates

4
competitive interest savings rates Reviewed on: 18th July 2024

Society procedures neec to be improved.

4
I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

All fab, especially Danielle

5
The staff who have helped me - mostly the lovely Danielle - were so friendly, knowledgeable and helpful. It's always a pleasure to phone up. Reviewed on: 18th July 2024

Tops as Ever

5
Needed advice and got it promptly Reviewed on: 18th July 2024

New Member 2024

5
Ease of application process backed up with very helpful telephone support. Reviewed on: 18th July 2024

More Work to do

5
In places it is not as good as other building societies. The management should review other building societies and check what is available. For instant being able to print statements in PDF. Reviewed on: 18th July 2024

Very good customer care

5
Very helpful friendly staff ,feel that they are interested in resolving your problems Reviewed on: 18th July 2024

Better Deals Elsewhere.

1
Despite having an existing Saffron account, Saffron closed my member's account with them as apparently "I didn't have a relationship with them during the previous 12 months". Better deals - and more polite customer service - available elsewhere. Reviewed on: 18th July 2024

Online account

4
I set up an online account continuing the monthly internal transfer to a savings account, however it hasn’t gone through twice since the account was established. It has been transferred manually from the branch but the idea that it should go automatically was the reason it was set up in the first place. No one has yet explained why this hasn’t happened. Reviewed on: 18th July 2024

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