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Saffron Building Society: Savings reviews

4.84
Based on 7,203 reviews, last reviewed 17th Aug 2026
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Lovely staff in Royston. Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especiall... Read more Reviewed on: 17th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7203)

The lady I spoke to very helpful but Saffron buildin...

4
The lady I spoke to very helpful but Saffron building Soc should have got in touch with me not me with them I feel they except everybody should be internet savvy Reviewed on: 5th February 2025

Excellent service, 5 star - happy with everything

5
Excellent service, 5 star - happy with everything Reviewed on: 5th February 2025

Personable and informative

5
Personable ... telling me about relevant products. Answering my questions. Patient. Reviewed on: 5th February 2025

Helpful friendly efficient- quick service

5
Helpful friendly efficient- quick service Reviewed on: 5th February 2025

I had misplaced my login details and the experience...

5
I had misplaced my login details and the experience of updating them was exceptional! Reviewed on: 5th February 2025

Thankyou florrie

5
I wud like to say a big thankyou to saffron b Scociety for the help n service from florrie gray an absolutely jewel to have someone like that working for your team she went out of her way to help me the other day to open my bond with an account number and everything I’m not good at tech n modern methods but I’m giving it a go just to show my appreciation for her help n lovely friendly way she spoke to me n helped me. I sincerely hope she goes far in her job cos we don’t have enough people in the world like her bless u all n bless florrie ajewel in this world god bless. bill bridger Reviewed on: 5th February 2025

A human call agent

5
No long wait time for call to be answered call handler patient helpful and knowledgeable Reviewed on: 4th February 2025

Amazing service

5
Came into the Brentwood Branch, and was treaded with upmost care and efficiency by the two gentlemen on the till. Reviewed on: 4th February 2025

Great customer service but your app is not good..

4
Great customer service but your app needs some work. Reviewed on: 4th February 2025

Excellent customer service which resolved all of my...

5
Excellent customer service which resolved all of my minor issues quickly and painlessly. Reviewed on: 4th February 2025

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