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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6630 reviews)

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4.77

Based on 6,630 reviews, last reviewed 12th May 2026

22% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

Very helpful and friendly staff.

Very helpful and friendly staff...Excellent service ! Reviewed on: 25th July 2024

Nice assistant.

Nice assistant. Polite. Managed to do what I wanted to do on the day Reviewed on: 23rd July 2024

Saving into a savings account...

It wasn't clear at first about paying into my savings account. There was a push to do it by online banking which I don't do. Having given my bank details on line and the amount I wanted to save each month I found that I had to fill in a direct debit form and send it to my bank. I discovered this when I had an email and later a letter to say I hadn't placed any money in my new savings account. I expected you to this automatically. I had to search your web site to find the direct debit form I needed to get the ball rolling. Option to pay by sending a direct debit form to a bank I felt was hidden. Please remember that there are some of else who don't do online or telephone banking. Reviewed on: 23rd July 2024

Excellent Telephone Staff

I phoned your staff re my expired savings account and your lady did everything I requested in a helpful and friendly way Reviewed on: 23rd July 2024

Amazing Customer Service!!

Everyone I speak to are always so helpful and friendly! Reviewed on: 23rd July 2024

Friendly Staff

Staff in the Bishop's Stortford branch are always friendly and efficient. What more can you say Reviewed on: 23rd July 2024

Would have been easier to set up in branch

Pleased with the end result but it took some extra time in setting up the account as I ended up having to go into branch even though I have other accounts with yourselves. Reviewed on: 23rd July 2024

Call professionally handled by friendly knowledgeabl...

Call professionally handled by friendly knowledgeable person Reviewed on: 23rd July 2024

Helpful and friendly

Friendly and helpful staff with patience to assist with queries and form filling Reviewed on: 23rd July 2024

everything worked as it should very straight forward...

everything worked as it should very straight forward a doddle Reviewed on: 23rd July 2024

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