Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.73
Based on 5,911 reviews, last reviewed 29th Jan 2026
88% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

A good local Building Society! Just good to be able to invest in a local BS. So good to be able to speak face to face with a person! Reviewed on: 29th January 2026
Peter R's avatar
Peter R

Latest lowest rating:

1

Never answer phone. Never answer phone. Absolutely the worst society have used. Reviewed on: 27th January 2026
richard munford's avatar
richard munford
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Savings reviews (5911)

Savings Review

1
The staff at Bishops Stortford branch have always been very helpful and professional. Which is why it’s such a shock to have the bad call centre experience. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Cannot fault my experience, in the past to the present Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Relaxing. Informative. Satisfactory meeting. I hope I see him again in the near future Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Business account - passbook seems 'old fashioned' and whan cheques are required its long process to have to get the society to draw one up. would like a cheque book - joint signatures ok Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Everyone was very helpful and friendly Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
fantastic service - did exactly what I needed in a TIMELY competent and friendly way - notably different to the online experience where I waited 10 days for a response. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
IT problems should be handled by IT people. it takes you a long time to responds to messages. very poor customer service. do not feel valued for being a good customer Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Just keep doing it (although telephony very slow today - took 12.5mins to get to the first option Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Was great service Resolved all my queries including transferring an isa. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Nice small friendly office. Wish it were open a bit more often...and wish the drink machine was operating! Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill