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Saffron Building Society: Savings reviews

4.77
Based on 6,630 reviews, last reviewed 12th May 2026
22% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026
Jonathan P's avatar
Jonathan P

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

EASY TO DEAL WITH

5
EASY TO DEAL WITH AND GOOD INVESTMENT RATES Reviewed on: 5th August 2024

One brief telephone call sorted out the issue, resol...

5
One brief telephone call sorted out the issue, resolved my concern and started my new saving plan. Reviewed on: 5th August 2024

Paying money online into an account

5
I called into the branch in Bishops Stortford on 29th July to ask about customers paying money online into our account and the lady was very helpful and informative. Reviewed on: 5th August 2024

All round great savings

5
Customer services were able to solve my problems quickly and on the first call. The wait time on the phone wasn't as long as some other banks. This building society has some excellent rates for existing customers. Reviewed on: 5th August 2024

Very good service every time I pop in

5
Very good service every time I pop in Reviewed on: 5th August 2024

Savings survey

5
Staff always helpful and friendly Reviewed on: 5th August 2024

The New Girl

5
I was served by one of your new trainees who was very friendly and efficient Reviewed on: 5th August 2024

Ian as very thorough, patient & helpful with our por...

5
Ian as very thorough, patient & helpful with our portfolios. Reviewed on: 5th August 2024

They forgot to process my application.

2
They forgot to process my application. I had to ring in after a month of not hearing anything to get it sorted Reviewed on: 5th August 2024

Good Customer Experience

5
Spoke to two people, both really helpful and went the extra mile. Pleasure to talk to Reviewed on: 5th August 2024

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