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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6630 reviews)

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4.77

Based on 6,630 reviews, last reviewed 12th May 2026

22% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

monthly savers do not take into considering bank hol

monthly savers do not take into considering bank holidays and so payments are then rejected as "two payments in one month". poor. Reviewed on: 7th August 2024

Excellent service

Grear l rate on savings, can manage on line, very helpful as work full time. Message gor help, always helpful responses, thank you Reviewed on: 7th August 2024

A Local Brand To Be Proud Of

As always the Staff are very welcoming, helpful and informative. It is so nice to have a person to talk to instead of a robot. Keep up the Good Work Reviewed on: 6th August 2024

Friendly & Helpful

Every time I have needed to contact Saffron Building Society I have been answered by a friendly, knowledgeable person with a can do attitude. Highly reconend. Reviewed on: 6th August 2024

Lovely staff

Lovely staff member who served me. Branch was very quiet when I visited and I felt it may have been more welcoming if maybe having staff on show at sales desk. I think seeing staff available can draw people into talk and hopefully buy your products Reviewed on: 6th August 2024

I was having trouble transferring funds into savings...

I was having trouble transferring funds into savings and called Saffron Walden Building Society. Something in the procedure had changed and then I was able to do once speaking with the advisor who was very helpful.. Also great savings rate. Reviewed on: 6th August 2024

Easily accessed accounts.

Easily accessed accounts. Competitive interest rates. Reviewed on: 6th August 2024

Maturity instructions are poor and unclear, however...

Maturity instructions are poor and unclear, however staff corrected error quickly and with ease. Good communication from staff. Reviewed on: 5th August 2024

GOOD SAVING ACCOUNTS, GOOD SERVICE, GOOD ADVICE!

I have saved money in two different accounts over the last few years, and have received good advice about the most advantageous accounts from Ian; Staff in the local Royston Brach are alaways helpful and knowledgeable. Reviewed on: 5th August 2024

Friendly and responsive customer service

The accounts are set up for my daughter. I do not use my accounts in branch, owing to location. However, when I have spoken to an advisor over the phone, they have always been quick to answer, courteous and willing to help. Reviewed on: 5th August 2024

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