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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,206 reviews, last reviewed 18th Aug 2026

15% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Debbie was brilliant helping me this afternoon in Ro... Debbie was brilliant helping me this afternoon in Royston. Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7210)

Polite staff, all requirements met

Polite staff, all requirements met Reviewed on: 23rd September 2024

Great Staff in Branch.

Great Staff in Branch. Helpful and polite. Really useful to use a passbook for accounts. Great to have Branches in Haverhill and Saffron Walden. Reviewed on: 21st September 2024

Excellent service, would recommend

Excellent service, would recommend Reviewed on: 21st September 2024

Brilliant

Lovely ladies and gents work in my branch, always a pleasure to go in there Reviewed on: 21st September 2024

Always very helpful, never any problems.

Always very helpful, never any problems. Reviewed on: 21st September 2024

Usually I would use the Ware Saffron but it is close...

Usually I would use the Ware Saffron but it is closed for refurbishment. I visited Royston branch last weekend to transfer a matured ISA. It was such a nice experience. The two cashiers were charming, one customer was even greeted by their name. The chap who helped me transfer my ISA to a new account was really nice and helpful, he filled in everything for me and I just had to sign the form. I appreciated that ever so much as I am not very confident with these things. I will definitely be visiting that branch over the one in Ware. This morning I had a query and I phoned your helpline and spoke to Freddie. Again, super helpful and polite. Saffron you have a great team of people. Reviewed on: 21st September 2024

I requested a callback.

I requested a callback. It happened soon after I asked for it. The person was polite, engaging and helpful. They gave me advice about setting up a new savings account. I was able to set it up right after the call. Reviewed on: 20th September 2024

Postal Deposit currently closed for refurbishment a...

As Ware branch currently closed for refurbishment a deposit through post Reviewed on: 20th September 2024

Saffron Walden's online chat is superb.

Saffron Walden's online chat is superb. Even when I accidentally disconnected the chat, when I reconnected, the new agent put me back in touch with the original one. They took so much time and care to help me. Reviewed on: 20th September 2024

Banking charity money - simple and straight forward.

Banking charity money - simple and straight forward. Reviewed on: 20th September 2024

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