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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6547 reviews)

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4.77

Based on 6,547 reviews, last reviewed 20th Apr 2026

134% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Saffron Building Society reward loyal savers. Saffron Building Society reward loyal savers. If you need to contact them by phone, you will speak to a person. They support local community projects,... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6547)

Staff always pleasant and helpful

Staff always pleasant and helpful Reviewed on: 16th February 2026

2 questions answered and actions initiated.

2 questions answered and actions initiated. Reviewed on: 16th February 2026

Excellent customer service.

Saffron staff are always helpful , knowledgeable ,polite and friendly . And of course , unlike some businesses, it is easy to speak to a human !! Which is great positive as I dislike having to try and get an answer from a robot . Reviewed on: 16th February 2026

The staff are lovely

The staff are always lovely in their interactions (telephone and online messaging). The products vary but they do have some good savings rates for members. The app is clean and works but you do have to wait until office hours for internal transfer to work. Reviewed on: 16th February 2026

I was very happy the way I got my problem...

I was very happy the way I got my problem resolved Reviewed on: 15th February 2026

There wasn't 'normal' online servicing of the saving...

There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Patience, empathy and concise conversation what more...

Patience, empathy and concise conversation what more could you want! Jodie was excellent taking me through the process of online banking and waited until all was complete - thank you. Reviewed on: 15th February 2026

Excellent in person advice everytime

Excellent in person advice everytime Reviewed on: 15th February 2026

I have always found staff members of this building s...

I have always found staff members of this building society professional, helpful and friendly Reviewed on: 15th February 2026

Very satisfied with the service, &, experience, when...

Very satisfied with the service, &, experience, when dealing with the Society. Keeps me invested with yourselves. Reviewed on: 15th February 2026

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