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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

12% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3805)

I am a new customer on line banking I have spent 3...

I am a new customer on line banking I have spent 3 days on your help line with no joy but today the lovely kind professional kendra was wonderful in helping me sort out this ongoing problem. I am now all set up and running and very happy after days of upset and pure frustration. Thank you very much indeed kendra Reviewed on: 26th September 2024

I can trust the building society and the staff in Wa...

I can trust the building society and the staff in Ware branch and I know my money is safe and sound Reviewed on: 26th September 2024

I was trying to download the app but couldn't.

I was trying to download the app but couldn't. I phoned the branch and Freddie answered. He had the patience of a saint as it took me ages to follow instructions not matter how clear he was … he really did manage to keep me going with it as i would definitely have given up. His patience and knowledge were much appreciated. Reviewed on: 26th September 2024

Very pleased that Ware customers can use shuttle bus...

Very pleased that Ware customers can use shuttle bus service - excellent service Reviewed on: 26th September 2024

Called to reset my online log in as I had forgotten...

Called to reset my online log in as I had forgotten them. Member of staff was helpful and completed my request, details came through whilst I was on the telephone. Very efficient. Reviewed on: 25th September 2024

Your staff member was very helpful

Your staff member was very helpful and took the time to give me good service. Reviewed on: 25th September 2024

Ally provides professional and friendly service

Me and my Father use Halstead Beanch and Ally is excellent, in fact all the staff are very good. Reviewed on: 24th September 2024

Customers svs good but unfortunately i couldn’t get...

Customers svs good but unfortunately i couldn’t get signed on Reviewed on: 24th September 2024

customer services

I contacted customer services due to log-in issues to my account. While they could not resolve them immediately, eventually it was resolved when using another device for the log-in. Customer sergices were polite and patient when dealing with this. Reviewed on: 23rd September 2024

Great Help

I was helped with selecting a product and moving my money into it. Reviewed on: 23rd September 2024

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