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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6712 reviews)

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4.83

Based on 6,712 reviews, last reviewed 4th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Tina was very knowledgeable and helpful in Haverhill... Tina was very knowledgeable and helpful in Haverhill branch Reviewed on: 4th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6712)

Excellent

We dealt with Sophia who was brilliant understood what we needed and provided excellent customer service. Thank you Reviewed on: 16th March 2026

Spoke to Zoe Collins who was extremely helpful and p...

Spoke to Zoe Collins who was extremely helpful and pleasant - a credit to your organisation Reviewed on: 16th March 2026

phone answered promptly and by a human!

phone answered promptly and by a human! Reviewed on: 16th March 2026

Sorting out bank payment out details on 2 of 4 savin...

Sorting out bank payment out details on 2 of 4 savings accounts Reviewed on: 16th March 2026

5* service compared to my local High st Bank

I contacted the web regarding branch and opening hours so I could visit to open an account. Jodie was the customer assistant who got in touch. She was very helpful and I opened an account with the local branch. Thank you Jodie for all your knowledge and helps Reviewed on: 16th March 2026

Brilliant customer service and very good interest rates

Brilliant customer service and very good interest rates Reviewed on: 14th March 2026

Super friendly and helpful staff.

Super friendly and helpful staff. Great competitive regular saver rates. Reviewed on: 14th March 2026

Local branch open.

Local branch open. I like to come in to see people - Ware branch staff are so friendly, Reviewed on: 14th March 2026

Like to use Ware branch as all the banks are...

Like to use Ware branch as all the banks are closing Reviewed on: 14th March 2026

Service in Ware branch quick and efficient.

Service in Ware branch quick and efficient. Reviewed on: 14th March 2026

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