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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7157 reviews)

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4.83

Based on 7,155 reviews, last reviewed 3rd Aug 2026

15% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Generally good, staff and customer service are excel... Generally good, staff and customer service are excellent. Savings rates are quite good but could be more competitive. Reviewed on: 3rd August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7157)

Helpful and friendly in Haverhill branch, always a p...

Helpful and friendly in Haverhill branch, always a pleasure to come in, staff are always happy and smiling Served by Tina today Reviewed on: 13th June 2026

I have used the Haverhill branch for many years and...

I have used the Haverhill branch for many years and have always been satisfied with the service. Tina was very helpful in explaining and product switching my account in branch today Reviewed on: 13th June 2026

Kristine was most professional and clearly spoken o...

Kristine was most professional and clearly spoken on the telephone. She explained everything very clearly and politely Reviewed on: 12th June 2026

The service in Brentwood made up for the walk in the...

The service in Brentwood made up for the walk in the rain. Shout out to Max for the warm welcome Reviewed on: 11th June 2026

Been a customer for years, never had any problems.

Been a customer for years, never had any problems. Staff in Haverhill always helpful, Tina served me today Reviewed on: 11th June 2026

Account opened and being used within hours of my ini...

Account opened and being used within hours of my initial call to Russell with all queries about the account and how it can be used answered immediately. A very different experience to my current professional account which took months to open and still customer support had no idea about the service required from a professional account. Have already recomended to my audit accountant for his other clients. Reviewed on: 10th June 2026

Pleasurable Experience

Really friendly, Nothing was too much trouble. Helped me so much to resolve my problem. Reviewed on: 10th June 2026

Cassie Jones helped me with my matured bond over the...

Cassie Jones helped me with my matured bond over the counter as I couldn't do it online. Thanks for the help Reviewed on: 10th June 2026

Brentwood branch

It is always a pleasure coming in to branch. Max and Dan H deliver consistent, high quality service. Reviewed on: 10th June 2026

Very good for charities and community organisations...

Very good for charities and community organisations - competitive savings rates and clear information Reviewed on: 10th June 2026

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