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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6712 reviews)

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4.83

Based on 6,712 reviews, last reviewed 4th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Tina was very knowledgeable and helpful in Haverhill... Tina was very knowledgeable and helpful in Haverhill branch Reviewed on: 4th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6712)

We spoke to Chia Cameron on the phone and she was ve...

We spoke to Chia Cameron on the phone and she was very helpful and explained everything we needed to know. She also asked if we needed any help with anything else if not to give Saffron a call anytime. Reviewed on: 24th March 2026

Max allowed us to go into a room to complete our app...

Max allowed us to go into a room to complete our applications. He checked them and told us what the next steps are. Very excited to become a member of Saffron Reviewed on: 23rd March 2026

Helpful Judy

Judy proved to be very helpful in clarifying how to give notice on an old account that could not find any info about. Reviewed on: 23rd March 2026

Lucy explained my account to me, decided to withdraw...

Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other account options available to me to think about. Reviewed on: 21st March 2026

Quick, friendly and efficient service.

Quick, friendly and efficient service. No waiting in a long queue Reviewed on: 20th March 2026

Helpful and efficient. .

I spoke to Jodie who was helpful and efficient. She even stayed on the line whilst I completed the login to ensure that it was all completed . This is the first account that I have opened with you and I would not hesitate to open more . Thank you Reviewed on: 20th March 2026

As I had not realised I had used part of the 20.

As I had not realised I had used part of the 20.000 isa allowance so inadvertently started a isa with saffron building society with the full allowance,then just 13 days into the account realised my mistake so called chi at ware office and found no issue to resolve the problem thank I was in the 14 days into cooling off period. It was a pleasure talking to chi and will definitely be telling other how uncomplicated the hole process was as was in a panic she was calming and reassuring . Thank you Reviewed on: 20th March 2026

Sophia Nuttall,

Phoned about a query over ISA transfer. Phone answered quickly, Sophia took the details. Within an hour the issue was resolved and my account updated. Despite this Sophia rang me later as agreed to check I was happy with the issue. Reviewed on: 19th March 2026

Kind employees, very friendly and very highly recomm...

Kind employees, very friendly and very highly recommended, Andy and Lucy always bend over backwards to help Reviewed on: 19th March 2026

Chi Cameron

What a lovely experience dealing with this lady, i was sorting out my mums account and she spoke to myself and mum and was a delight to chat to whilst we sorted the account out, thank you so much. Reviewed on: 19th March 2026

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