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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7156 reviews)

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4.83

Based on 7,155 reviews, last reviewed 3rd Aug 2026

15% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Generally good, staff and customer service are excel... Generally good, staff and customer service are excellent. Savings rates are quite good but could be more competitive. Reviewed on: 3rd August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7156)

Really good experience with the Haverhill branch.

Really good experience with the Haverhill branch. Always been helpful when I've needed help. Arranged an IFA appointment regarding a pension, which allowed me to retire early .Served by Tina today always friendly and happy Reviewed on: 18th June 2026

Zoe Collins

Lovely friendly lady answered my queries very efficiently. We had a very nice chat, good experience. Reviewed on: 17th June 2026

Great service and very friendly.

Great service and very friendly. Spoke to a lady called Cassie Jones who very helpful and made task very easy Reviewed on: 17th June 2026

Cassie on the phones

Me and my wifes ISA's had both matured , was able to get this sorted quickly over the phone with Cassie. She made it very fast and easy for us. Highly recommend Reviewed on: 17th June 2026

Sophia was very helpful.

Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a statement of our matured ISA. Including the interest. Just what we asked for. Also my husband wanted to reinvest his ISA maturity the lump sum back into the ISA which she did for us too. Reviewed on: 16th June 2026

I went into the Royston branch at the Weekend and sa...

I went into the Royston branch at the Weekend and saw all your new Ladybird branding. So nice to see that a local company is offering services for children that are no always online these days and will tell my family about you. The colourful branding was very impressive and made a refreshing change. Really brightened my day. Thank you Saffron Reviewed on: 16th June 2026

We went into Royston on Saturday to open our sons La...

We went into Royston on Saturday to open our sons Ladybird account. He was thrilled with all the attention he received from your lovely counter staff and having his photo taken with Saffy, particulary as he had his hair cut smart. Great service well impressed will be sure to tell all his little friends. Reviewed on: 16th June 2026

Very happy the staff are obliging and look after me...

Very happy the staff are obliging and look after me well will never forget when I was taken ill and they called the ambulance Reviewed on: 16th June 2026

Caroline has switched my account so that I can get m...

Caroline has switched my account so that I can get more interest. Reviewed on: 16th June 2026

New children's accounts

I have two children's accounts with Saffron and came to just get their books updated. Cassie Jones made it aware that Saffron had just bought out a new line of children's products, and from there I decided to switch the accounts into the new Lady Bird easy access. Not only that, but my two children left with ladybird plushies! Thanks very much Reviewed on: 16th June 2026

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