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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,712 reviews, last reviewed 4th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Tina was very knowledgeable and helpful in Haverhill... Tina was very knowledgeable and helpful in Haverhill branch Reviewed on: 4th June 2026
Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6712)

Great service

5
The Saffron staff are extremely well trained and have great knowledge regarding the available products. I like the fact that I can contact the Saffron by telephone to take instructions on products that have matured, the staff answer the call quite promptly and are very polite. The Saffron provide a great service. Reviewed on: 26th March 2026
Brian Ed's avatar
Brian Ed

Jodie could not have been more helpful l could not...

5
Jodie could not have been more helpful l could not have got back into my Saffron account without her help. She showed great patience and experience in dealing with a slightly elderly customer. Reviewed on: 25th March 2026
William G's avatar
William G

Great service

5
Excellent service, issue sorted quickly, very friendly. Reviewed on: 25th March 2026
Emma 's avatar
Emma

Excellent customer service from Sophia at Saffron...

5
I received excellent customer service from Sophia at Saffron Building Society who was very helpful and patient when helping me to reset my user ID and password. Reviewed on: 25th March 2026
Dave W's avatar
Dave W

Great customer service

5
Chi was fantastic, and very helpful. She answered all the questions I had, and processed my requests promptly and professionally. Thank you. Reviewed on: 25th March 2026
TomO's avatar
TomO

Empathy and Patience in Spades..

5
I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping you get on line. Their caring nature for the customer shines though Reviewed on: 24th March 2026
Jools P's avatar
Jools P

Review of savings with Chi Cameron over telephone.

5
Review of savings with Chi Cameron over telephone. Extremely knowledgeable and transferred and switched maturing account Reviewed on: 24th March 2026
Yvonne 's avatar
Yvonne

Zoe collins

5
Phoned today about my isa,s maturing and needed help re investing spoke to a lovely young lady called Zoe and helped sort everything out very helpful Reviewed on: 24th March 2026
Peter brown 's avatar
Peter brown

Excellent service today.

5
Excellent service today. Listened to what I was trying to do and did it for me. Reviewed on: 24th March 2026
Winifred G's avatar
Winifred G

Good knowledgeable friendly staff .

5
Good knowledgeable friendly staff . Face to face contact. Reviewed on: 24th March 2026
Michael S's avatar
Michael S

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