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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6548 reviews)

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4.77

Based on 6,548 reviews, last reviewed 20th Apr 2026

134% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Always so helpful when I phone you and savings rates... Always so helpful when I phone you and savings rates are always good Reviewed on: 20th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6548)

Very satisfied with the service, &, experience, when...

Very satisfied with the service, &, experience, when dealing with the Society. Keeps me invested with yourselves. Reviewed on: 15th February 2026

Cheerful, knowledgeable staff.

Cheerful, knowledgeable staff. Always very good to have personal contact. Reviewed on: 14th February 2026

Charlotte was very helpful and patient

Charlotte was very helpful and patient Reviewed on: 14th February 2026

Excellent customer service, great app, unfortunately...

Excellent customer service, great app, unfortunately not so competitive interest rates; sad to have to go elsewhere. Reviewed on: 14th February 2026

Account maturity options

Very clear explanation of account moves. Zoe also made me aware of accounts available that were not on the recent letter I had received regarding interest rates Reviewed on: 14th February 2026

Five star.

Five star. Very helpful and knowledgeable staff. Reviewed on: 14th February 2026

Very low interest rate on cash isa fixed term which...

Very low interest rate on cash isa fixed term which actually increased after I'd signed up to it Reviewed on: 14th February 2026

Savings accounts review.

I have 2 different types of savings accounts, opened initially because they have excellent interest rates. On monitoring nterest rates regularly for similar accounts, these 2 accounts have not been beaten. Also, on the occasions I have phoned their customer support, the agents have answered almost immediately and provided a friendly, polite and most helpful service in which all my questions have been most thoroughly answered. Reviewed on: 13th February 2026

All good.

All good. Friendly helpful staff at my local branch I can make an appointment for advice at any time Reviewed on: 13th February 2026

Polite and knowledgeable staff.

Polite and knowledgeable staff. Interest rates are better than other societies and the range of products good. Reviewed on: 13th February 2026

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