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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7219 reviews)

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4.84

Based on 7,219 reviews, last reviewed 21st Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7219)

IT systems and support consistently poor.

IT systems and support are consistently poor. Saffron comes over as a small building society that is trying to punch above its weight. And not succeeding. Its approach to customer complaints needs upgrading too. Reviewed on: 21st February 2024

Alannah gave me just the advice I need, thank you.

Alannah gave me just the advice I need, thank you. Reviewed on: 21st February 2024

Friendly, helpful, prompt service

Friendly, helpful, prompt service Reviewed on: 21st February 2024

Counter staff

Counter staff not totally familiar with all isa products Reviewed on: 21st February 2024

Great Savings Accounts

Apologies, but main point is around interest rate which is excellent and ease of setting up online accounts...now receiving circa 3 times the rate I was receiving with a very large Bank. Reviewed on: 21st February 2024

The people are nice to deal

The people are nice to deal with but normally I would be able to solve my problem much quicker on a building society website. Unfortunately your site has very limited options. Reviewed on: 21st February 2024

Good local branch

I appreciate having a local branch where I keep my savings Reviewed on: 21st February 2024

New customer, name spelled incorrectly on documents.

New customer, name spelled incorrectly on documents. Still can’t access account online. Matter appeared to be resolved on online chat then got an email asking me to call in. Very confusing & still no online access. Reviewed on: 21st February 2024

Friendly, helpful and quick response

Friendly, helpful and quick response Reviewed on: 21st February 2024

Shame that the ISA I had opted for would on...

Bit of a shame that the ISA I had opted for would only allow a one off deposit despite it being below the annual allowance Reviewed on: 14th February 2024

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