Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Savings reviews (7219)

Great service

5
Great service - good attention to detail Reviewed on: 2nd February 2024
John Milner's avatar
John Milner

Very pleasant and very efficient.

5
Very pleasant and very efficient. Excellent service. Reviewed on: 31st January 2024
SM's avatar
SM

Had to report change of address.

5
Had to report change of address. Not long to wait to see assistant who dealt very professionally with relevant paperwork. Would have liked more guidance on account best suited to my needs but can only be done by prebooking an appointment, which is not ideal for me. However did supply sheet showing respective interest rates. Reviewed on: 30th January 2024
Stephen B's avatar
Stephen B

Great service

4
Good customer service from the team in Halstead, friendly and knowledgeable. Reviewed on: 30th January 2024
Ashley C's avatar
Ashley C

The help provided with my issue was solved in no time.

5
The help provided with my issue was solved in no time. Reviewed on: 30th January 2024
Geoff H's avatar
Geoff H

No Online Access to Account

2
Since December, I have been unable to access my online account. I have tried with my own password, two temporary passwords, and very good help from the customer services department - all without success. The account is now locked and I am not sure I have the will to try again. Reviewed on: 30th January 2024
Marion J's avatar
Marion J

Hard to contact Saffron since new call centre .

2
Hard to contact Saffron since new call centre . Also hard to use tge app if on a mobile. Really poor in trying to open a savings account Reviewed on: 30th January 2024
Scott T's avatar
Scott T

online account locked

2
online account locked rang customer services who gave temporary password and said will remove locked account but this did not happen. Rquested this via email again but was told I had to ring customer services. Waited nearly 20 mins to get through Reviewed on: 30th January 2024
raj's avatar
raj

Excellent customer service

4
Both my brother and I set up accounts via the website. We both had issues accessing our accounts and had to call customer service team. Customer service was amazing and the issue was resolved quickly. In my opinion it would be better if the process was like modern building society, bank or savings app where you are verified online and don’t have to wait for various letters to be able to login and access your account. Reviewed on: 30th January 2024
Stefanie G's avatar
Stefanie G

I was locked out of my account.

3
I was locked out of my account. It took a couple of weeks before the issue was solved. Apparently they didn’t have my email address. Although they managed to send me emails!! The phone number was extremely busy and I don’t have the time or inclination to hang on for over half an hour. Eventually a very helpful lady sorted it all out, but it shouldn’t have taken a couple of weeks. Not very impressed! Reviewed on: 30th January 2024
Penelope H's avatar
Penelope H

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill