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Saffron Building Society: Savings reviews

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4.76
Based on 6,363 reviews, last reviewed 1st Apr 2026
110% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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Latest highest rating:

5

Caroline was very helpful and resolved my query quic... Caroline was very helpful and resolved my query quickly and efficiently. I also appreciated good music while on hold. Reviewed on: 1st April 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6363)

Savings Review

5
All in this branch are most helpful and friendly Reviewed on: 26th June 2023
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Saffron Member

Savings Review

5
That I could do over the phone to save filling in form and posting or going to branch. Reviewed on: 26th June 2023
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Saffron Member

Savings Review

4
Request dealt with efficiently and promptly. Reviewed on: 25th June 2023
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Saffron Member

Savings Review

5
Explained the problem and it was sorted out immediately. Makes a pleasant change to talk to a person who knows their job unlike other firms I have had to contact. Reviewed on: 25th June 2023
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Saffron Member

Savings Review

4
A system problem meant the transaction took a bit longer it should have it done. Reviewed on: 22nd June 2023
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Saffron Member

Savings Review

4
The main thing to be improved would be if you could allow people to put money into an account and get some change instead of always having to have the exact number of coins/notes to put into the accounts - very frustrating! Reviewed on: 22nd June 2023
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Saffron Member

Savings Review

5
I like the personal contact as well as talking in person to a human being! Reviewed on: 22nd June 2023
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Saffron Member

Savings Review

5
Staff always helpful and friendly. Reviewed on: 21st June 2023
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Saffron Member

Savings Review

5
someone happy to help over the phone My questions were answered easily. I would just have preferred to wait less time before being connected ( more than 10 min is too much, hence not the 10 star only 8) Reviewed on: 21st June 2023
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Saffron Member

Savings Review

5
Prompt Friendly service, Branch recently refurbished which was a nice surprise. Reviewed on: 21st June 2023
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