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Saffron Building Society: Savings reviews

4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
I just like Saffron Building Society. Reviewed on: 11th January 2023

Savings Review

5
Tried to call previous day and waited a long time for the call to be answered. Gave up in the end. Reviewed on: 11th January 2023

Savings Review

5
She was very helpful and managed to sort my problem out..,thank you and sorry I didn't catch her name.... Reviewed on: 10th January 2023

Savings Review

5
I had to contact you due to a failure with your system to pay interest on my account when it paid interest on my wife's account. I hope the underlying system problem will be resolved so that I don't need to contact you on this in future. Reviewed on: 10th January 2023

Savings Review

5
Phone answered promptly (I was calling from overseas). Reviewed on: 10th January 2023

Savings Review

4
I was kept waiting for quite a while, but it helped when the cashier apologised for my wait. Reviewed on: 10th January 2023

Savings Review

5
Staff always very pleasant and have good interpersonal skills. Reviewed on: 10th January 2023

Savings Review

5
Quite often there is a queue, so another cashier would be appreciated. Reviewed on: 10th January 2023

Savings Review

5
Brilliant, very attentive and proactive. Reviewed on: 9th January 2023

Savings Review

5
Very informative and polite. Explained everything clearly and able to open new savings accounts for the children. Excellent service. Excellent people. Reviewed on: 9th January 2023

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