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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
Its so nice to have a branch to go to and discuss matters with rather than impersonal on line contact. Why did I need to give notice to transfer money from saver a/c to open an ISA. This is an internal move of money? Reviewed on: 9th January 2023
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Saffron Member

Savings Review

5
Very helpful and polite. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

5
Once I got through, the person I spoke to was very helpful.. The only downside was that I had to wait an awfully long time before I could speak to anyone. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

3
Actually answer messages sent to you. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

5
So wonderful to have this service available locally, branch was quite busy whilst doing my transaction so definitely need for personal service Reviewed on: 9th January 2023
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Saffron Member

Savings Review

5
The online portal could be a bit more helpful. I didn't want to travel to a branch but found I had to as I couldn't transfer momey out of the saver account I had online. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

1
More staff actually serving the customers. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

3
Went to branch to sort out. Information on the door said it was within opening hours. It was shut, extremely frustrating. This also happened a few weeks back, again info on door said it should be open- it wasn't. Reviewed on: 9th January 2023
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Saffron Member

Savings Review

1
GET SOMEONE TO ANSWER THE PHONES Reviewed on: 9th January 2023
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Saffron Member

Savings Review

5
Very much like the face to face contact we get from Saffron BS. Reviewed on: 9th January 2023
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Saffron Member

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