Smart Money People Logo

Saffron Building Society: Savings reviews

4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6380)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I just like Saffron Building Society. Reviewed on: 11th January 2023

Savings Review

5
Tried to call previous day and waited a long time for the call to be answered. Gave up in the end. Reviewed on: 11th January 2023

Savings Review

5
She was very helpful and managed to sort my problem out..,thank you and sorry I didn't catch her name.... Reviewed on: 10th January 2023

Savings Review

5
I had to contact you due to a failure with your system to pay interest on my account when it paid interest on my wife's account. I hope the underlying system problem will be resolved so that I don't need to contact you on this in future. Reviewed on: 10th January 2023

Savings Review

5
Phone answered promptly (I was calling from overseas). Reviewed on: 10th January 2023

Savings Review

4
I was kept waiting for quite a while, but it helped when the cashier apologised for my wait. Reviewed on: 10th January 2023

Savings Review

5
Staff always very pleasant and have good interpersonal skills. Reviewed on: 10th January 2023

Savings Review

5
Quite often there is a queue, so another cashier would be appreciated. Reviewed on: 10th January 2023

Savings Review

5
Brilliant, very attentive and proactive. Reviewed on: 9th January 2023

Savings Review

5
Very informative and polite. Explained everything clearly and able to open new savings accounts for the children. Excellent service. Excellent people. Reviewed on: 9th January 2023

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products