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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5469 reviews)

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4.70

Based on 5,469 reviews, last reviewed 3rd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Lovely to come in to branch staff friendly and helpful. Lovely to come in to branch staff friendly and helpful. Always a pleasure. Reviewed on: 3rd January 2026

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Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5469)

Review of the Saffron Building Society, Savings:

Savings review

The staff were brilliant. I can't fault them. The young man that opened the account for me was professional polite and helpful. Top marks Reviewed on: 8th February 2020

Charlotte customer service

charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

Charlotte

Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025

Staff are very friendly and helpful.

Staff are very friendly and helpful. No complaints Reviewed on: 12th December 2025

Happy and been coming in for so long always very hel...

Happy and been coming in for so long always very helpful Reviewed on: 12th December 2025

Friendly easy going and very helpful and a pleasure...

Friendly easy going and very helpful and a pleasure to come in Reviewed on: 12th December 2025

Didn't receive clear maturity information.

Didn't receive clear maturity information. But came nto Halstead today and Lyn has helped me today and was very clear and explained everything Reviewed on: 11th December 2025

Counter staff always helpful.

Counter staff always helpful. Served with a smile, never rushed when at the counter. Helped by Kendra today, needed paperwork printed. Reviewed on: 11th December 2025

The standard of service in Brentwood is amazing

The standard of service in Brentwood is amazing Reviewed on: 11th December 2025

Spoke with Kendra about my Savings.

Spoke with Kendra about my Savings. Always helpful and knowledgeable. Reviewed on: 11th December 2025

Everybody is friendly and helpful and polite and the...

Everybody is friendly and helpful and polite and they are get at listening to members Reviewed on: 11th December 2025

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