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Saffron Building Society: Savings reviews

4.76
Based on 6,385 reviews, last reviewed 13th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Helpful staff Staff always very helpful and happy to advise Reviewed on: 13th April 2026
Averil Dongworth 's avatar
Averil Dongworth

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6385)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I sent a secure asking message to change some of my details that were wrongly entered when I first joined Saffron. I was pleasantly surprised to receive an answer and the appropriate action very quickly, unlike my other bank. Reviewed on: 21st November 2022

Savings Review

5
Very friendly and helpful. Reviewed on: 21st November 2022

Savings Review

3
I visited to transfer savings to a 1 year ISA but the letter came back stating 2 years. I revisited the branch to point out the error and now await confirmation of the correction Reviewed on: 21st November 2022

Savings Review

5
We felt at ease and in good hands Reviewed on: 21st November 2022

Savings Review

4
I was rung back by Lewis rather than left hanging on the phone although on one occasion I had to ring again the next day as I hadn't received the promise call back the previous day. I also dislike being asked to do things online. Would pref Reviewed on: 21st November 2022

Savings Review

5
I think Saffron Building Society is a very good organisation, with excellent customer service, competitive interest rates and a commendable commitment to local good causes. Reviewed on: 21st November 2022

Savings Review

5
Really lovely helpful member of staff Reviewed on: 21st November 2022

Savings Review

5
Very happy with the service I received. There are no improvements that come readily to mind. Reviewed on: 21st November 2022

Savings Review

5
Made sure I knew all the facts about the savings account I wanted. Reviewed on: 21st November 2022

Savings Review

5
Very helpful and with a smile Reviewed on: 21st November 2022

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