Smart Money People Logo

Saffron Building Society: Savings reviews

4.76
Based on 6,388 reviews, last reviewed 14th Apr 2026
108% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Competitive interest - great customer servicec.. Whilst offering competitive interest rates is a major draw, another major factor in deciding to invest with Saffron is the quality of its customer ser... Read more Reviewed on: 14th April 2026
Chris Sanderson's avatar
Chris Sanderson

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6388)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I was very pleased with everything, as new customers opening new ISA's appears so far to have gone very easily. Reviewed on: 21st November 2022

Savings Review

4
No issues with experience. I've various accounts business & personal. There is usually a problem with either withdrawls to nominated accounts being blocked or inability to make transfer between accounts. Reviewed on: 21st November 2022

Savings Review

2
A/C opening process a bit complicated Reviewed on: 21st November 2022

Savings Review

5
Customer service over the phone excellent. It shouldnt have to proactively seek to close old regular saver and open new regular saver and a better rate Reviewed on: 21st November 2022

Savings Review

5
I like going into the High Street shop and dealing with “real” people , instead of some banks etc. who send to in circles on their website, or play supermarket like tunes , whilst you wait ages for an operative who is busy. Reviewed on: 21st November 2022

Savings Review

5
I don’t know his name, but lovely young chap always very helpful and welcoming Reviewed on: 20th November 2022

Savings Review

5
We always find the staff at Ware Branch very friendly & helpful Reviewed on: 19th November 2022

Savings Review

5
I just thought that it was very warm in there and thought you might economise a little on the heating. Both gentlemen working in shirt sleeves could be in a jacket. Reviewed on: 17th November 2022

Savings Review

2
In the past you could walk in and and ask to see a person in private.You cannot do that . Why.Also I am disabled and sitting on a chair next to a door and I was told very rudely to move. .Be more customer friendly and reistate walkin meetin Reviewed on: 17th November 2022

Savings Review

5
Unfortunately, I cannot remember the name of your staff member, although she has been employed at Saffron for some time and always remembers my name as soon as she sees me. Great service, as usual and very helpful too. Reviewed on: 15th November 2022

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products