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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

4
Ease of online access. The time delay between opening and then waiting for an initiation code to arrive by post is disappointing given the rest of the process is online. Could email not be used to expedite the process? Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Staff are efficient and I am never kept waiting Reviewed on: 11th November 2022
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Saffron Member

Savings Review

4
I've found it difficult to open an account for my daughter: I did not find the online instruction comprehensive, I found it difficult to source the details I needed to successfully open it. It took me over a month to open one. Reviewed on: 11th November 2022
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Saffron Member

Savings Review

4
Helpful Reviewed on: 11th November 2022
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Saffron Member

Savings Review

5
I can't easily get to a branch and I always find the phone service very good. I get through quickly to someone who can help me and they are always friendly and able to handle my enquiry. Reviewed on: 10th November 2022
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Saffron Member

Savings Review

5
As I said above, my business was done quickly. The news that the interest rate on my chosen account had gone up was welcome! Reviewed on: 9th November 2022
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Saffron Member

Savings Review

5
Jess, who has advised me before, is extremely efficient and has a very customer friendly manner. Reviewed on: 9th November 2022
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Saffron Member

Savings Review

5
It's local, with good staff and investment options. Reviewed on: 9th November 2022
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Saffron Member

Savings Review

4
She was aware of various options on offer and talked them through with me Reviewed on: 9th November 2022
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Saffron Member

Savings Review

5
Was pleasant & helpful as normal Reviewed on: 9th November 2022
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Saffron Member

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