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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

5
Always find staff help and advice can be given confidentially if required in an office. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

1
There was nothing good about the experience. I felt the customer service agent was unsure what he was doing. He was extremely concerned that he didn't have enough money (in his till) and was more anxious about this than serving me. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

4
Not rated poorly but have waited over 4 weeks for an ISA from Barclays to to be added to my account. That seems a very long time. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Having a one to one conversation and by telephone without having to go to a branch Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
I was SO glad to be able to speak face to face Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
She was extremely helpful with renewing my savings account. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Our regular savings account matures this month, and we have now rolled it over for another year. All done very easily on line - Web-site all very clear and easy to follow Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
On today's visit I cannot fault the staff who dealt with my requests. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

3
I always find the staff very experienced and extremely friendly. The only problem is the opening hours is now onlyt Monday and Friday. Meaning when my son or daughter come we cannot perform any transactions. As they both are at work Monday Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
I have registered for online access but had to telephone to change the bank for withdrawals Reviewed on: 8th November 2022
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Saffron Member

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