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Saffron Building Society: Savings reviews

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4.66
Based on 5,228 reviews, last reviewed 4th Nov 2025
24% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
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4%
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2%
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3%

Latest highest rating:

5

Zoe Collins, the best Customer Service Agent The waiting time was non-existent, I was put straight through to Zoe Collins. Zoe listened to my request, immediately established I was a legitimate c... Read more Reviewed on: 4th November 2025
Richard H's avatar
Richard H

Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025
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Alison T
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5228)

Savings Review

5
Very knowledgeable, friendly and helpful. Reviewed on: 27th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Answered my questions, gave me the info I needed and clear on how to get back in touch when I was ready to proceed. Reviewed on: 27th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Lovely service provided, friendly, helpful, welcoming and great with my children too. Reviewed on: 27th February 2020
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Saffron Member

Savings Review

5
Friendly with good communication skills, knowledgeable, thorough Reviewed on: 27th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
As always, the team are helpful and proactive. Thankyou for your face to face support. Reviewed on: 26th February 2020
Mike Wood's avatar
Mike Wood

Savings Review

5
I have dealt with the person concerned for several years and this person meets my requirements when I attend twice annually to discuss reinvestment. I am totally satisfied with my meetings with him. Reviewed on: 26th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Natalie was very helpful and efficient. She was able to answer all my questions and gave me some good sound advice. Reviewed on: 26th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Very friendly, attentive and helpful Reviewed on: 26th February 2020
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Saffron Member

Savings Review

5
He managed to balance a business like attitude with a friendly one well, took care in explaining details about the account, was polite, and answered my questions to my full satisfaction. Thank you. Reviewed on: 25th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
She was very charming and explained everything to me in detail. Reviewed on: 25th February 2020
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Saffron Member

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