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Saffron Building Society: Savings reviews

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4.66
Based on 5,228 reviews, last reviewed 4th Nov 2025
24% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Zoe Collins, the best Customer Service Agent The waiting time was non-existent, I was put straight through to Zoe Collins. Zoe listened to my request, immediately established I was a legitimate c... Read more Reviewed on: 4th November 2025
Richard H's avatar
Richard H

Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025
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Alison T
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5228)

Savings Review

5
Really friendly and helpful. Explained everything in a concise way and I was seen to very quickly Reviewed on: 25th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
My daughter recommended you I did not have an appointment I was just hopping The girls asked around and I was seen within a few minutes He was polite and explained. Everything I asked I was very pleased with the service Reviewed on: 22nd February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Very knowledgeable , helpful and cheery. Reviewed on: 22nd February 2020
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Saffron Member

Savings Review

5
Very professional, friendly and efficient. Reviewed on: 20th February 2020
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Saffron Member

Savings Review

5
All the staff were friendly . It felt very different to other places. It was good to be offered a hot drink. Beth was helpful and informative. Reviewed on: 19th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Very knowledgeable and helpful and friendly Reviewed on: 18th February 2020
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Saffron Member

Savings Review

2
Very long process for a very simple request. Just wanted to open 2 new accounts - should have done it on-line with a different building society. Late starting, printer did not work, failed to send on-line log-in info! Reviewed on: 14th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Beth was very friendly and informative. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Amie was very knowledgeable and helpful and went through everything thoroughly. Reviewed on: 13th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020
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Saffron Member

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