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Saffron Building Society: Savings reviews

4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6381)

Savings Review

5
Being able to see a person (rather than opening account online) was the greatest advantage apart from having a local branch to visit. Reviewed on: 8th November 2022

Savings Review

5
V helpful Reviewed on: 8th November 2022

Savings Review

5
I needed to change some details on my account and the staff were really helpful. I didn't have to wait much at all and managed to get everything sorted quickly. Reviewed on: 8th November 2022

Savings Review

5
Dealt with my request very efficiently. Reviewed on: 7th November 2022

Savings Review

5
very helpful and efficient Reviewed on: 1st November 2022

Savings Review

5
The customer agent answered my query quickly and efficiently, and she was helpful and friendly. Reviewed on: 31st October 2022

Savings Review

5
I’m very happy with getting straight answers from Saffron BS and easy to contact Reviewed on: 31st October 2022

Savings Review

2
You rang me but I had no way of knowing who you were. Was asked not to call Colchester branch in spite of having been called by the branch manager (but not from a Colchester number) but to ring head office. Then I was put on hold. Reviewed on: 31st October 2022

Savings Review

5
Very helpful. Called back as promised. Sorted problem out. Reviewed on: 31st October 2022

Savings Review

5
Helped me to do what I didn't realise I could do Reviewed on: 31st October 2022

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