Smart Money People Logo

Saffron Building Society: Savings reviews

4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6381)

Savings Review

5
Very friendly and had good knowledge of the products. Reviewed on: 31st October 2022

Savings Review

5
there was a longish delay before there was an automated answer and then again before i was able to speak to a human being - but this was made clear by the automated voice Reviewed on: 31st October 2022

Savings Review

5
Very helpful and friendly. Reviewed on: 25th October 2022

Savings Review

5
All staff I have spoken to over many years have always been very professional and helpful. Reviewed on: 25th October 2022

Savings Review

5
When dealing with the Saffron Building Society I have found that the staff have always been very helpful and polite both on the telephone and in the Halstead branch. Reviewed on: 24th October 2022

Savings Review

5
It was all good. The phone was answered quickly and the advisor was able to help me. Reviewed on: 24th October 2022

Savings Review

5
Very helpful Reviewed on: 24th October 2022

Savings Review

5
Very helpful and resolved the problem I had in opening a new account Reviewed on: 24th October 2022

Savings Review

5
The young lady was very helpful and polite and gave me the information I needed. Reviewed on: 24th October 2022

Savings Review

5
Very helpful staff resolve queries quickly and online savings access easy to use Reviewed on: 24th October 2022

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products