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Saffron Building Society: Savings reviews

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4.76
Based on 6,383 reviews, last reviewed 13th Apr 2026
111% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

Having moved my money from my High Street Bank. Having moved my money from my High Street Bank. I found the staff at the Haverhill Branch very helpful, also Zoe of customer services. I had been havi... Read more Reviewed on: 13th April 2026
Mary M's avatar
Mary M

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6383)

Savings Review

5
She was very helpful and sorted out my query, switching my account to a better one, over the phone Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
Would be good to receive account balances when receiving renewal for fixed rate accounts etc. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

3
The staff member didn’t listen to my request properly so wasted 15 minutes, it was eventually sorted. However the branch was stifling with no apparent air conditioning. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

4
I wasn't kept on hold and was able to get through to the right person promptly. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
Accessibility and not insisting on online communication. That is so important for older people, who fear financial dealings online. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
easy to contact, easy to complete required action Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
I found the experience very quick & efficient. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
Made me feel at ease. Lot easier to do transactions than having to go to the bank. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
Common sense approach to what I asked to be done. I wish you had been quicker to show better savings interest rates. And the BoE meet again in 10 days time when they are likely to raise the base rate again - so you should be quick to react. Reviewed on: 5th September 2022
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Saffron Member

Savings Review

5
I think the Saffron Building Soc is the only financial institution whee it is a pleasure to deal with. It is so good to speak to an actual person instead of an automated service. Please do not change!! Reviewed on: 5th September 2022
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Saffron Member

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