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Saffron Building Society: Savings reviews

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4.76
Based on 6,388 reviews, last reviewed 14th Apr 2026
108% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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Latest highest rating:

5

Competitive interest - great customer servicec.. Whilst offering competitive interest rates is a major draw, another major factor in deciding to invest with Saffron is the quality of its customer ser... Read more Reviewed on: 14th April 2026
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Chris Sanderson

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6388)

Savings Review

5
Phone contact was easy and straight-forward. Reviewed on: 1st August 2022
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Saffron Member

Savings Review

5
It was excellent to be able to speak to a helpful person - rather than having to wait in a long q like at other banks Reviewed on: 1st August 2022
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Saffron Member

Savings Review

5
Straight forward, i like that it is a local building society. Nothing is too much trouble. Reviewed on: 1st August 2022
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Saffron Member

Savings Review

5
Did their job Reviewed on: 1st August 2022
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Saffron Member

Savings Review

5
My experience has always been positive Reviewed on: 1st August 2022
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Saffron Member

Savings Review

4
I liked that I didn’t need to go in branch to complete the application. But the instructions of what was needed to open the savings accounts wasn’t as clear. So there was a bit of back and forth opening the account. Reviewed on: 1st August 2022
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Saffron Member

Savings Review

5
Friendly, personable service - could have easily been complicated and difficult but wasn't at all Reviewed on: 1st August 2022
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Saffron Member

Savings Review

4
Your staff are always welcoming and friendly, feels like a personal service Reviewed on: 27th July 2022
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Saffron Member

Savings Review

1
As you offer an email for queries, if would work if someone actually responded to that enquiry. I was trying to open an account with you. So imagine the initial impression Saffron had given me about its customer service? Reviewed on: 27th July 2022
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Saffron Member

Savings Review

5
She was friendly courteous and patient. Reviewed on: 26th July 2022
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Saffron Member

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