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Saffron Building Society: Savings reviews

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4.76
Based on 6,391 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026
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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6391)

Savings Review

4
Your staff are always welcoming and friendly, feels like a personal service Reviewed on: 27th July 2022
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Saffron Member

Savings Review

1
As you offer an email for queries, if would work if someone actually responded to that enquiry. I was trying to open an account with you. So imagine the initial impression Saffron had given me about its customer service? Reviewed on: 27th July 2022
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Saffron Member

Savings Review

5
She was friendly courteous and patient. Reviewed on: 26th July 2022
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Saffron Member

Savings Review

5
As stated above - the Lady was perfect and supportive and could NOT be improved in any way, shape or form - a credit to yourselves/Saffron Building Society. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

4
You spoke with a person and there was no delay. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

4
Having opened the account I found it rather confusing and difficult to gain access to the account after I had paid money in to it Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
The young lady was obviously interested in what I wanted to do and pointed me in the right direction. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

1
Experian seem to be running your company Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
The transaction was made straightforward and easy, and security was thorough but not a barrier. I was disappointed to find Saffron is not a flexible ISA provider, and this will limit future deposits as value this flexibility Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
Couldn't be improved - I was given all the information I needed, and an appointment was arranged for us with the minimum of fuss. Reviewed on: 25th July 2022
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Saffron Member

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