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Saffron Building Society: Savings reviews

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4.76
Based on 6,391 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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9%
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3%
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2%
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2%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026
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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Savings Review

5
I am not in the habit of making recommendations to family or friends other than in regards to matters of a general nature, hence the non-committal grading above Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
I can’t think of anything to improve. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
We live in co. Durham now but for 20 years lived in Haverhill, Suffolk and know the staff there personally and they were always excellent. We feel as though we are talking with old friends whenever we phone. many thanks Reviewed on: 19th July 2022
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Saffron Member

Savings Review

3
I spoke to two people regarding the fact that i'd upgraded my phone and could no longer access my savings account app. I still can't access it and have give up trying due to work commitments. Reviewed on: 19th July 2022
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Saffron Member

Savings Review

5
…. no holding indefinitely on telephone and transaction completed quickly and efficiently Reviewed on: 18th July 2022
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Saffron Member

Savings Review

5
Realised what I wanted to do quickly (the option I wanted wasn't available to me on screen), and did it for me. Reviewed on: 18th July 2022
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Saffron Member

Savings Review

5
Very pleasant and knowledgeable. Reviewed on: 18th July 2022
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Saffron Member

Savings Review

5
Every interaction I have had with Saffron has been friendly, helpful, and efficient. Your staff are well trained, kind and seem to enjoy their jobs. They are excellent ambassadors for your company. Reviewed on: 18th July 2022
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Saffron Member

Savings Review

4
It is not like all the big banks, you feel like a human being, I stead of a bank account Reviewed on: 18th July 2022
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Saffron Member

Savings Review

3
There was a problem that my secure message request was not actioned but your staff member dealt with it herself Reviewed on: 18th July 2022
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Saffron Member

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