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Saffron Building Society: Savings reviews

4.75
Based on 6,256 reviews, last reviewed 4th Mar 2026
96% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026
Flynn's avatar
Flynn

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

Excellent for savings!

5
I have two savings accounts with Saffron Building Society. The rates offered are competitive and it is easy to manage my account online and via the app. Whenever I need to contact customer service, the staff are always very helpful and explain everything clearly. Reviewed on: 27th January 2026

I have been with Saffron Building Society for a numb...

5
I have been with Saffron Building Society for a number of years now. The same things that drew me to them to begin with are what keep me continuing to use them now. They have a good range of products which are always competitive when compared to other building societies. For example ,when I am looking for a regular saver, I know that they will offer a fair rate of interest and often I discover that I cannot find better! They regularly communicate about any changes and other information via the newsletter. They are keen to receive feedback to help them further improve their services for members . I really do feel that they put their members interests first in everything they do. Reviewed on: 27th January 2026

Had no problems.

5
Had no problems. Good service. Easy to use ɓɓbbbbbbbbbbnnnnnnnnnnnnnnnnnn Reviewed on: 27th January 2026

Exceptional customer service, great interest rates.

5
My family and I have been using Saffron Building Society for many, many years. The staff in the branch are incredibly helpful, they know their customers by name and put the effort in to give great customer service. Customer service over the phone is also excellent. The Building Society offer extremely competitive interest rates including bonuses for members. Keep up the great work. Reviewed on: 27th January 2026

Very happy with communication and savings rates

5
Very happy with communication and savings rates Reviewed on: 27th January 2026

Friendly and pleasant company to do business with

5
Always had a good experience when I’ve interacted with saffron building society Reviewed on: 27th January 2026

Reliable and user friendly organisation

5
You can always speak to a knowledgeable and helpful advisor so don’t waste precious time on chatbots which are always pretty useless. Reviewed on: 27th January 2026

As a new customer I have been most impressed with th...

5
As a new customer I have been most impressed with the efficiency of the staff getting my account open and moved from my previos bank Reviewed on: 27th January 2026

My Wife and I have used Saffron for some years.

5
My Wife and I have used Saffron for some years and have always found them extremely helpful when ever we visit the branch in Halstead. The savings rates are not far short of online competition that do not have the branch system to cost in. As pensioners now we find the service they provide invaluable. Reviewed on: 27th January 2026

The Saffron BS always looks after its Customers

5
The Saffron BS always reward existing customers and therefore are keen to encourage loyalty which is sadly missing with other Savings Institutions. Reviewed on: 27th January 2026

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