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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,719 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6719)

I like the good interest rates and the fact that you...

I like the good interest rates and the fact that you have opened a branch in Braintree. Reviewed on: 19th February 2026

Very helpful team member.

Very helpful team member. Maria Cox provided excellent advice and resolved all my questions to my total satisfaction. I can happily recommend the Saffron Building Society to all. Reviewed on: 19th February 2026

Changing account maturity instructions

One of my accounts was maturing and I didn't follow the instructions correctly. One of the helpful staff pointed this out in a secure message, so I was able to change my instructions. This was an easy process! Reviewed on: 19th February 2026

Cassie was great at successfully helping me log in o...

Cassie was great at successfully helping me log in on the mobile app. She was kind and patient explaining the steps. This is why we love a local financial institution! Reviewed on: 19th February 2026

Very nice people and very helpful.

Very nice people and very helpful. Reviewed on: 18th February 2026

Customer Service

Customer service beats all competitors - I have never had better! Reviewed on: 18th February 2026

I spoke to a lovely lady who helped me go through my...

I spoke to a lovely lady who helped me go through my options with my money and how it would all work. She was very patient with me and really took her time explaining my options to me. I felt really focused on and felt I was well educated on my decisions. Reviewed on: 18th February 2026

Excellent service

Very helpful on all counts especially for us older generation. Reviewed on: 18th February 2026

Incredibly patient and helpful

Kendra was so helpful today, she guided me through many different steps with patience and fixed a glitch for me! Reviewed on: 18th February 2026

Excellent and helpful service..

It's always been excellent and helpful service and good investment products Reviewed on: 18th February 2026

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