Paid advertisement
Smart Money People Logo

Saffron Building Society: Savings reviews

4.83
Based on 6,719 reviews, last reviewed 5th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026
Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6719)

Emily is super helpful

5
Emily informed me of a better rate of my savings. She suggested reviewing my accounts and having a meeting with your financial advisor. Reviewed on: 18th February 2026

Emily is knowledgeable and professional

5
I visited Bishops Stortford branch to update my passbook. She pointed out the better interest rate and how a review could help me with my savings. Reviewed on: 18th February 2026

It was a pleasant surprise when visiting the Brentwo...

5
It was a pleasant surprise when visiting the Brentwood branch. Great rates and even better service. Reviewed on: 18th February 2026

Super friendly.

5
Super friendly. Lots of options and also they care. Their commitment to care leavers is amazing. Reviewed on: 18th February 2026

Helpful and patient staff

5
Both members of staff I spoke to were very helpful and although the problem couldn't be solved immediately I was given sufficient advice on how to correct the situation which on the next attempt was successful. The members of staff were very patient and kind. Reviewed on: 18th February 2026

Very efficient, friendly team.

5
Very efficient, friendly team. Went through things diligently. Answered quickly. Reviewed on: 17th February 2026

I visited Lyn at the Halstead branch.

5
I visited the Halstead branch the other day and was greeted by Lyn with a smile, she was very helpful and even informed me of a new branch that had opened in Braintree as she noticed that I’m from Witham and Braintree would be a lot closer for me. Reviewed on: 17th February 2026

Renewed mature accounts.

4
Renewed mature accounts. But dissapointed that Ian had retired Reviewed on: 17th February 2026

Dissappointed Ian had retired.

4
Dissappointed Ian had retired. Feel you need a finacial advisor or someone who is more monitary orientated. Reviewed on: 17th February 2026

The staff in Bishop’s Stortford are all so knowledge...

5
The staff in Bishop’s Stortford are all so knowledgeable, helpful, kind and caring . They put the customer first and always go out of their way to accommodate us . They always have a smile on their faces and make the trip to the building society worth it in any weather . Well done and thank you Reviewed on: 17th February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products