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Saffron Building Society: Savings reviews

4.77
Based on 6,576 reviews, last reviewed 21st Apr 2026
135% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Small savings with interest rates are very encouraging Calm, patient and clear customer telephone contact. Small savings with high interest rates are encouraged Reviewed on: 21st April 2026
Sew Choon Possible 's avatar
Sew Choon Possible

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6576)

Very good advice from Jodie.

5
I gave Jodie all the queries I was concerned about and she gave good clear advice. Reviewed on: 10th February 2026

Efficient friendly - recommend regular savers

5
Have had a number of regular savers. Whether online or on the phone the staff at Saffron have always been friendly and efficient. WIsh l lived nearer so l could attend one of their events! Reviewed on: 10th February 2026

Great customer service

5
Chi was very patient and professional. I hope the person carrying out her instructions will be the same and do the job right the first time. It's a shame this can't be done online Reviewed on: 10th February 2026

I always find the Halstead staff very helpful especi...

5
I always find the Halstead staff very helpful especially Lyn Bliss. Reviewed on: 9th February 2026

Felt at ease dealt with in a efficient and relaxed m...

5
Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

I had a question about a closed account and the lady...

5
I had a question about a closed account and the lady was very helpful Reviewed on: 9th February 2026

Good old fashioned service at its best

5
On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and in a friendly helpful way. Good old fashioned service at its best. Was made to feel like I was their only customer. Reviewed on: 9th February 2026

Great to see SBS upping their rates.

5
Great to see SBS upping their rates. Reviewed on: 9th February 2026

great customer service from Charlotte Hartnell

5
I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mortgage with Saffron and it was always the same when I spoke with someone on the phone. It makes doing banking so much more pleasurable and makes me feel valued as a customer. Reviewed on: 9th February 2026

Zoe - discuss next steps for account

5
Zoe - I called today to discuss ‘next steps’ for one of my accounts and was put through to someone quickly. She was friendly, helpful, polite and efficiently dealt with my questions. Reviewed on: 9th February 2026

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