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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,719 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6719)

Excellent service.

I telephoned Saffron Building Society twice today in relation to a slight issue with my savings account. The two different people that I spoke to were extremely polite and helpful and after the second call with Jodie, the issue was sorted. Reviewed on: 17th February 2026

QSuick and easy process lent knowledgabeabl...

Quick and easy process with excellent knowledgabeabl staff Reviewed on: 17th February 2026

Ease in switching from one phone to another in apps

I’m a 70+ man trying to switch from android to apple without a clue you were brilliant Reviewed on: 17th February 2026

Huge contributors to Local Charities.

Huge contributions to local Charities. Lovely friendly staff too. Reviewed on: 17th February 2026

Online access with Cassie

Visited branch for online access. I was served by Cassie who managed to help me log on successfully. I had been struggling all day and she helped log me on! Reviewed on: 17th February 2026

Fabulous service as usual from Bishop's Stortford!

Fabulous service as usual from Bishop's Stortford!! Reviewed on: 17th February 2026

Excellent service from Cassie.

Excellent service from Cassie. I came in to process my maturity options Reviewed on: 17th February 2026

Excellent from Cassie.

Excellent from Cassie. I visited the Bishops Stortford branch to process my maturity instructions Reviewed on: 17th February 2026

Excellent customer service at branch and head office

I spoke to a representative, Charlotte, today. She was friendly, efficient and very helpful. I had been concerned about some emails I had received but she re-assured me and sorted everything quickly. Reviewed on: 17th February 2026

Excellent customer service today from Max.

Excellent customer service today from Max. Helped me out during his lunch break. Top man Reviewed on: 17th February 2026

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