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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6256 reviews)

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4.75

Based on 6,256 reviews, last reviewed 4th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

Great customer service

I found the Saffron Building society to be very helpful with great customer service, they have the personal touch which is often lacking these days. Reviewed on: 27th January 2026

Whenever I have contacted them I found them informat...

Whenever I have contacted them I found them informative and very helpful Reviewed on: 27th January 2026

Staff are excellent customer service.

Staff are excellent customer service. Advice given if better products available. Great to have a physical branch Reviewed on: 27th January 2026

Always helpful staff, never ask inappropriate questi...

Always helpful staff, never ask inappropriate questions. Reviewed on: 27th January 2026

Helpful and friendly

Staff are knowledgeable, understand their product and always helpful. Good to see that new staff are coached by their own staff and everything is explained simply. I have had an account with Saffron Building Society for over 25 years Reviewed on: 27th January 2026

I have an online accountand whenever I need to cont...

I have an online account and whenever I need to contact Saffron Building Society I have always found them extremely helpful, often resolving my problem quickly. I would certainly recommend them to friends and family for online accounts. Reviewed on: 27th January 2026

A good bank with excellent customer service.

A good bank with excellent customer service. Reviewed on: 27th January 2026

Great, friendly service on a new regular saver account

I visited their Ware branch to open a regular saver account. The experience was really excellent with super staff, a coffee machine and community space. The product is nice and flexible. Highly recommended! Reviewed on: 27th January 2026

Easy to open and run my account, I use it as a rainy...

Easy to open and run my account, I use it as a rainy day money account Reviewed on: 27th January 2026

Helpful local Building Society

Really helpful, fantastic service when we were looking to invest money. The lady adviser couldn’t have done more and we will continue to invest with them. I really appreciate having regular updates via e mail. Reviewed on: 27th January 2026

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