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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,719 reviews, last reviewed 5th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6719)

Being a productive genuine part of the community

5
I have banked with them for over 30 years - they know my name and my face and are very people-focused - they also walk the walk when it comes to community - no performative community here only the genuine thing! Reviewed on: 16th February 2026
Karen b's avatar
Karen b

Reassured me

5
I was concerned my mobile may have been hacked and my banking apps were on my mobile. I spoke with Jodie who put extra security measures in place and my mind is reassured. Thank you. Reviewed on: 16th February 2026
Kaz 's avatar
Kaz

Staff always pleasant and helpful

4
Staff always pleasant and helpful Reviewed on: 16th February 2026
SD's avatar
SD

2 questions answered and actions initiated.

5
2 questions answered and actions initiated. Reviewed on: 16th February 2026
Barbara G's avatar
Barbara G

Excellent customer service.

5
Saffron staff are always helpful , knowledgeable ,polite and friendly . And of course , unlike some businesses, it is easy to speak to a human !! Which is great positive as I dislike having to try and get an answer from a robot . Reviewed on: 16th February 2026

The staff are lovely

5
The staff are always lovely in their interactions (telephone and online messaging). The products vary but they do have some good savings rates for members. The app is clean and works but you do have to wait until office hours for internal transfer to work. Reviewed on: 16th February 2026
Anon J's avatar
Anon J

I was very happy the way I got my problem...

5
I was very happy the way I got my problem resolved Reviewed on: 15th February 2026

There wasn't 'normal' online servicing of the saving...

1
There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Patience, empathy and concise conversation what more...

5
Patience, empathy and concise conversation what more could you want! Jodie was excellent taking me through the process of online banking and waited until all was complete - thank you. Reviewed on: 15th February 2026
L Wardrop 's avatar
L Wardrop

Excellent in person advice everytime

5
Excellent in person advice everytime Reviewed on: 15th February 2026
Janette C's avatar
Janette C

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