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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

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4.83

Based on 6,719 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Excellent in person advice everytime

Excellent in person advice everytime Reviewed on: 15th February 2026

I have always found staff members of this building s...

I have always found staff members of this building society professional, helpful and friendly Reviewed on: 15th February 2026

Very satisfied with the service, &, experience, when...

Very satisfied with the service, &, experience, when dealing with the Society. Keeps me invested with yourselves. Reviewed on: 15th February 2026

Cheerful, knowledgeable staff.

Cheerful, knowledgeable staff. Always very good to have personal contact. Reviewed on: 14th February 2026

Charlotte was very helpful and patient

Charlotte was very helpful and patient Reviewed on: 14th February 2026

Excellent customer service, great app, unfortunately...

Excellent customer service, great app, unfortunately not so competitive interest rates; sad to have to go elsewhere. Reviewed on: 14th February 2026

Account maturity options

Very clear explanation of account moves. Zoe also made me aware of accounts available that were not on the recent letter I had received regarding interest rates Reviewed on: 14th February 2026

Five star.

Five star. Very helpful and knowledgeable staff. Reviewed on: 14th February 2026

Very low interest rate on cash isa fixed term which...

Very low interest rate on cash isa fixed term which actually increased after I'd signed up to it Reviewed on: 14th February 2026

Savings accounts review.

I have 2 different types of savings accounts, opened initially because they have excellent interest rates. On monitoring nterest rates regularly for similar accounts, these 2 accounts have not been beaten. Also, on the occasions I have phoned their customer support, the agents have answered almost immediately and provided a friendly, polite and most helpful service in which all my questions have been most thoroughly answered. Reviewed on: 13th February 2026

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