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Saffron Building Society: Savings reviews

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4.77
Based on 6,589 reviews, last reviewed 25th Apr 2026
116% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Easy to navigate website but savings rates could be... Easy to navigate website but savings rates could be more competitive with competitors savings rates. Reviewed on: 25th April 2026
MW's avatar
MW

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6589)

Savings Review

4
Very disappointed with the length of time it took to get through to a member of staff; I thought that I would know every note of music played to me whilst hanging on which was in exes of twenty minutes! Reviewed on: 13th January 2021
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Saffron Member

Savings Review

5
The last couple of times I’ve been into Haverhill branch they have been less than helpful, hide behind new procedures but it’s annoying. Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
Friendly chat extending beyond the business conducted which is much appreciated in the circumstances in which we all find ourselves Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
Very helpful. Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
Very helpful, professional but friendly Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
I was annoyed about having to hang on the phone for almost 50 minutes before speaking to an adviser. It would have been useful if your system stated how many callers were before you so I could decide whether to wait or call back. Reviewed on: 12th January 2021
Saffron Member's avatar
Saffron Member

Savings Review

1
Website needs much improvement. I was misled into believing I could enter my instructions for my maturing regular saver. Distressing experience. Next day, after queueing a long time on phone, kind young woman sorted it all out for me. Reviewed on: 12th January 2021
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful and quick to explain my options. Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
Unfortunately cannot remember the persons name , very professional and friendly Reviewed on: 12th January 2021
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Saffron Member

Savings Review

5
i spoke to two people one lady and one man and they were both very helpful. Reviewed on: 6th January 2021
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Saffron Member

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