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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6259 reviews)

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4.75

Based on 6,257 reviews, last reviewed 5th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service every time Excellent customer service every time Reviewed on: 5th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6259)

Very responsive and customer focused service.

Very responsive and customer focused. Short queue times which is refreshing. Reviewed on: 27th January 2026

Very helpful staff.

Very helpful staff. Excellent savings rates. Been with them for many years. Wouldn’t change ever. Have recommended them to friends,family. Reviewed on: 27th January 2026

Excellent Communication

Easy to contact on the phone which is so valuable to the older generation. Plain english on the website. Reviewed on: 27th January 2026

Opened account online and I'm not tech savvy.

Opened account online and I'm not at all tech savvy. I don't usually have much success with internet accounts but this was straight forward, clear and painless. Reviewed on: 27th January 2026

Always excellent at SWBS.

Always get excellent service and support at SWBS. Have had some challenging situations but they have always helped me through. Especially Kyle at Colchester. Reviewed on: 27th January 2026

Very little contact but when I have I have been...

Very little contact but when I have I have been pleased Reviewed on: 27th January 2026

Very good service

Very good service the staff are always wllling to help and go out of their way to do so Reviewed on: 27th January 2026

Branch Visit

Have a few savings accounts, nice to be able to visit the branch in Ware with any queries Reviewed on: 27th January 2026

GEtting a good savings plan

The guy a spoke to was very knowledgable. He knew exactly what I wanted. He didn't pressure me at all. Just wanted me to do the best for my money. Reviewed on: 27th January 2026

Saffron Building Society

Saffron Building Society usually offer some very good savings products. Their online services are pretty good but if you need to phone they are friendly and helpful. Reviewed on: 27th January 2026

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