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Saffron Building Society: Savings reviews

4.83
Based on 6,719 reviews, last reviewed 5th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Not revising our ISA interest rates annually.

1
My name is Albert Murrell and I have closed my account and my wife's because you were paying us very low rates on our ISA's. You were advertising 4% plus but only paying us 2% until I complained. Reviewed on: 13th February 2026

Regular Savers

5
Saffron Regular Savers usually have a very competitive interest rate. Reviewed on: 13th February 2026

Happy to recommend the Saffron Building Society

5
Competitive products, friendly helpful staff plus the important added bonus of supporting a local independent building society in the process ! Reviewed on: 13th February 2026

Very happy customer!

5
I get a decent rate of interest, paid monthly and instant access. It doesn’t get better than this! Reviewed on: 13th February 2026

Excellent Customer Service

5
Excellent Customer Service - whenever an issue has been raised this has always been dealt with in a friendly, prompt Reviewed on: 13th February 2026

The girl who served us was very knowledgeable and he...

5
The girl who served us was very knowledgeable and helpful. Reviewed on: 13th February 2026

Excellent service as always.

5
Excellent service as always. Have recently been helped by Kendra, knowledgeable, professional and highly competent. Cannot fault Saffron in any shape or form. Even when busy, personal attention is given to each and every customer, Transactions and discussions are never rushed - thank you! Reviewed on: 13th February 2026

Good Building Society experience.

5
Good Building Society experience. Opened a new account (variable regular saver). It was simple process opening via website. Closed the account and moved money elsewhere at the end of the 1 year in straightforward fashion. Reviewed on: 12th February 2026

Easy to open account

5
Took out a regular saver as interest rate was competitive. Easy to open account on web. App easy to use. Reviewed on: 12th February 2026

I chose Saffron for its high interest rate

5
I chose Saffron for our charity savings because of its good rate of interest. Filling in the application forms was always challenging, but Russell Smith was very helpful in sorting out any problems. Having filled them in, acceptance of our application was amazingly speedy. Reviewed on: 12th February 2026

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