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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6259 reviews)

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4.75

Based on 6,257 reviews, last reviewed 5th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service every time Excellent customer service every time Reviewed on: 5th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6259)

Friendly, efficient staff at this Building Society.

Friendly, efficient staff at this Building Society. Saffron offer good interest rates. Reviewed on: 27th January 2026

responsive, clear and competitive

Good phone response and information . Good clear website Reviewed on: 27th January 2026

Great Online Customer Service

I needed help with an LPA! Not being close to the area, I had to do everything online. Florrie was exceptional at guiding me through the process, answering my questions and responding promptly via email. Its unusual to get such great service so quickly from an institute like this, Florrie is a credit to the business. I just hope the rest of the team are as brilliant. Reviewed on: 27th January 2026

Lucy was very helpful on all 3 visits and was very p...

Lucy was very helpful on all 3 visits and was very patient Reviewed on: 27th January 2026

Great Service at Braintree.

Great Service at Braintree. It was nice to speak Danielle, someone i didn't know about my finances. Lewis was extremely helpful. Reviewed on: 27th January 2026

Very professional.

Very professional. good service, upholds the aims of the saffron society. absolutely loves Flow and her whole attitude towards the society. very professional. kind and attentive to detail. Reviewed on: 27th January 2026

Dan provided good service and was very knowledgeable.

Dan provided good service and was very knowledgeable. Reviewed on: 27th January 2026

Zoe at Saffron

I cannot write too much in detail all I can say is that I am very satisfied with the service I have had especially from Zoe who looked after me today. She was so very kind and understanding in a calm business like manner and I can do nothing but praise her she is an asset to your company. Reviewed on: 26th January 2026

Very good service from Charlotte

Very good service from Charlotte Reviewed on: 26th January 2026

came in following last weeks appointment with Andy,...

came in following last weeks appointment with Andy, to open up another new ISA, this time to bring my existing ISA over, the customer service I've received has been second to none from everyone Reviewed on: 26th January 2026

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