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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

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4.83

Based on 6,719 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Travelled for 90 minutes to Haverhill branch to sort... Travelled for 90 minutes to Haverhill branch to sort out Mum's accounts. Both Ellie & Tina gave exemplary service to us today. Extremely grateful for ... Read more Reviewed on: 5th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Excellent customer service.

Excellent customer service. Funds transfer confirmation received from Saffron with in ten minutes, which puts the customer's mind at rest. Again VERY grateful for the service provided. Reviewed on: 12th February 2026

Actually able to visit a branch with real life staff...

Actually able to visit a branch with real life staff who can advise you Reviewed on: 12th February 2026

The app is easy to use and I can easily access my mo...

The app is easy to use and I can easily access my money. Also visited branch to print statements and they couldn’t be more helpful Reviewed on: 12th February 2026

Fixed term regular saver

The rate on the fixed term regular saver at 3.7% is poor compared to others (Halifax at 5.5% and First Direct at 7% as examples). There is no facility for regular transfers from the variable term saving account so they have to be made manually every month. Reviewed on: 12th February 2026

Could do better, much better

Deposits , once matured should by default go into the best instant access account available not some derisory default account . Rates generally are low but service is good . Reviewed on: 12th February 2026

Quick and easy to open a new product on-line.

Quick and easy to open a new product on-line. Reviewed on: 12th February 2026

Good rates, good products and friendly staff.

Good rates, good products and friendly staff. The new app works well and is easy to use. It is a pity their ISA'S don't pay interest out monthly as we rely on savings to provide income. Reviewed on: 12th February 2026

Excellent service

Excellent service re Members Regular Saver Reviewed on: 12th February 2026

Customer Royston

Always efficient, friendly service Reviewed on: 12th February 2026

Could improve information about available rates.

Operating the account is quite easy,as good as any on=line account. However I was disappointed to find on routinely checking my balance that there was now available a new account identical in access to the current one I have with a higher interest rate. Reviewed on: 12th February 2026

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