Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,720 reviews, last reviewed 6th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026
Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Savings reviews (6720)

Telephoned with a query - responsive, personable staff.

5
Telephoned with a query - responsive, personable staff. Very helpful. Reviewed on: 3rd February 2026
Angela's avatar
Angela

The staff, particularly Zoe are most helpful, friend...

5
The staff, particularly Zoe are most helpful, friendly and knowledgeable Reviewed on: 3rd February 2026
Brian O's avatar
Brian O

So nice to talk to someone.

5
So nice to talk to someone. You are so lovely and helpful Reviewed on: 3rd February 2026

Great Bank

5
Have saved with them for many years, great on line and even better on the high street. Staff always friendly and helpful, rates always competitive. Reviewed on: 3rd February 2026
Jeremy B's avatar
Jeremy B

A good place to be!

5
I've always been offered good interest rates on easy to manage savings accounts. Only twice in many years have I spoken to someone on the telephone and both times my query was dealt with efficiently and in a helpful and considerate manner. I will happily continue to save with the Saffron for as long as I have money to save. Reviewed on: 3rd February 2026
Shelagh's avatar
Shelagh

Everyone is always so helpful and lovely

5
Everyone is always so helpful and lovely Reviewed on: 3rd February 2026

Feels like an old-school, tradition, mutual Building...

5
Feels like an old-school, tradition, mutual Building Society, where I can come into branch which is different nowadays. Reviewed on: 3rd February 2026
Caroline S's avatar
Caroline S

Excellent service and always very courteous

5
Excellent service and always very courteous Reviewed on: 3rd February 2026
Kevin A's avatar
Kevin A

10 out of 10. Really good eggs all round!

5
This morning I contacted SBS to sort out getting a 1 year Fixed rate loyalty bond, as Florrie Gray had emailed me the other day regarding my accounts. I explained to Zoe Collins my situation and she was most helpful in dealing with the matter, including a second t/c I made to update what I had originally informed Zoe I wanted to deposit as an addition . I have received ideal help from both Zoe and Florrie, and for that i am most grateful. They are excellent and helpful communicators. 10 out of 10. Really good eggs all round! Reviewed on: 3rd February 2026
trevor j's avatar
trevor j

10 out of 10. Really good eggs all round!

5
This morning I contacted SBS to sort out getting a 1 year Fixed rate loyalty bond, as Florrie Gray had emailed me the other day regarding my accounts. I explained to Zoe Collins my situation and she was most helpful in dealing with the matter, including a second t/c I made to update what I had originally informed Zoe I wanted to deposit as an addition . I have received ideal help from both Zoe and Florrie, and for that i am most grateful. They are excellent and helpful communicators. 10 out of 10. Really good eggs all round! Reviewed on: 3rd February 2026
trevor j's avatar
trevor j

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill