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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6583 reviews)

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4.77

Based on 6,583 reviews, last reviewed 22nd Apr 2026

127% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A friendly local building society A friendly local building society. It is easy to ring customer services and to talk to a real person. I feel valued as a customer. Good interest rate... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6583)

Great easy to use savings account

Very easy to set up, always a person on the phone if you have questions. Simple to deposit money and very easy to transfer when you need to. Reviewed on: 27th January 2026

Very helpful staff, good community involvement.

Very helpful staff, good community involvement, frequent meaningful interaction with customers Reviewed on: 27th January 2026

My experience is bit limited having only one saving...

My experience is bit limited having only one savings account at present but I was very impressed with the customer care team I.n assisting me when I encountered some issues in setting up the online account Reviewed on: 27th January 2026

I have accounts to save for my grandchildren and fin...

I have accounts to save for my grandchildren and find them easy to run with a good interest rate Reviewed on: 27th January 2026

Brilliant company for customer service and savings

This company excells in customer service and they have varied savings account to suit all pockets. They have great interest rates on their savings. Reviewed on: 27th January 2026

Fabulous front-facing service !

A lengthy and helpful discussion with Kristine re 2 x matured accounts who was exceptionally efficient and patient. A very wet day so luckily not a long (cross) queue of people behind me. Referred to IFA Wren . Reviewed on: 27th January 2026

Simply good.

Simply good. I can recommend about their service and understanding. Reviewed on: 27th January 2026

Customer friendly and informative.

I have found Saffron Building Society to be extremely customer friendly. Whenever I’ve had occasions to contact them, they confirm what my reason for calling is and so verify that they know what my query/question is which is reassuring. I’ve always been given an answer with an explanation and then asked if my question has been addressed and if I’d like to ask anything else. That’s what l call first class customer service. Reviewed on: 27th January 2026

SBS is a socially minded organisation

Saffron Building Society is a helpful, socially minded organisation. If you need to ask a question, you can phone them and talk to a human. Reviewed on: 27th January 2026

Fair return but web site can be cumbersome

Savings products provide a fair return but the web site sign-up process is cumbersome, and the guidance on choosing a password/phrase is confusing. I chose a long phrase from which I must choose numbered characters to log on - this is not convenient. Reviewed on: 27th January 2026

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