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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

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4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Savings are made easy.

Savings are made easy. I have had a regular saver for years and love the way it works. I can ring for information when I need a personal touch and also check payments made on the app. Reviewed on: 30th January 2026

Good savings and interest rates.

Good savings and interest rates. Reviewed on: 30th January 2026

Excellent customer service from Sophia

There was some confusion over an ISA transfer and Sophia was really helpful and got back to me the same day. It’s so refreshing to be able to speak to a real person instead of having to either send an email or deal with a bot. Reviewed on: 30th January 2026

Very easy to use and fantastic rates, customer servi...

Very easy to use and fantastic rates, customer service is brilliant Reviewed on: 30th January 2026

SOPHIA by phone

Pleasant and helpful conversation on the phone; made the account changes I wanted with minimum fuss. Reviewed on: 30th January 2026

Reset password and Charlotte was patient while I res...

Reset password and Charlotte was patient while I reset the password Reviewed on: 30th January 2026

Been saving with the society for over 30 years.

Been saving with the society for over 30 years. Always happy with help and clarity of advice given. Reviewed on: 30th January 2026

Best Building Society.

It is one of the best Building Society. Reviewed on: 30th January 2026

Friendly informative first meeting, clearly explaine...

Friendly informative first meeting, clearly explained information. Reviewed on: 30th January 2026

Good customer service and range of products.

Good customer service and range of products. Had good interest rates a couple of years ago and hope they will continue to bring out competitive products. Reviewed on: 30th January 2026

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