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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6267 reviews)

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4.75

Based on 6,267 reviews, last reviewed 7th Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Very Smooth and helpful - great appointment with Andy Very Smooth and helpful - great appointment with Andy who explained everything in great detail. Reviewed on: 7th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6267)

First time visiting the Saffron's Brentwood branch.

First time visiting the Saffron's Brentwood branch. Friendly staff and quick and easy service. Reviewed on: 8th January 2026

Zoe C. Saffron Walden Building society

Had to phone as on- line form wasn't cooperating. Zoe was able to sort it all out quickly & efficiently. Good to hear a friendly voice which always makes phone banking less arduous. Didn't have to wait long for Zoe to answer the phone which was an added bonus. Reviewed on: 8th January 2026

Good client relationship

I spoke to Zoe who was extremely friendly and helpful. She answered my query immediately and gave me information verbally and confirmed I would receive letter by post as well. Reviewed on: 7th January 2026

Sophia was excellent.

Sophia was professional but also warm ad helpful. She also resolved our requests in an efficient manner. Reviewed on: 7th January 2026

Accessing Information

Sophia was helpful and completed my request. The system was howeve, slow. Reviewed on: 7th January 2026

Great to see max still going strong in the branch.

Great to see max still going strong in the branch. His service always stands out Reviewed on: 7th January 2026

Very grateful to be taken into an office and helped...

Very grateful to be taken into an office and helped out. Thank you Dan for the service Reviewed on: 7th January 2026

Service was.

Service was. Good at Halstead with Lynn but saffron needs to look at increasing their GOP LEVELS Reviewed on: 7th January 2026

I went to your Royston branch to get my book updated...

I went to your Royston branch to get my book updated and to take some cash. Reviewed on: 7th January 2026

clear and transparent T&C's for products, explained...

clear and transparent T&C's for products, explained very well while in an appointment at Colchester branch. Especially with being listened to after explaining I had some anxiety. Reviewed on: 7th January 2026

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