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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (10671 reviews)

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4.83

Based on 9,577 reviews, last reviewed 23rd Aug 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

A very easy and quick quote provided and was able to... A very easy and quick quote provided and was able to get cover for my car within minutes Reviewed on: 23rd August 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (10714)

Windscreen

Wanted to replace a very badly chipped windscreen. Saga were brilliant in dealing with the claim. Easy to sort and an excellent Salesperson Reviewed on: 11th September 2020

Very easy to communicate.

Top all round service. Good value. Reviewed on: 11th September 2020

Good service competitive prices.

Always helpful and friendly together with very competitive prices. Reviewed on: 11th September 2020

Excellent customer service

My call was answered quickly by a friendly and knowledgeable advisor. I had a query which was answered to my satisfaction in a very short space of time. Very good company to deal with. Reviewed on: 11th September 2020

efficiency

Easy to talk to and no worries about long waiting on the phone Reviewed on: 11th September 2020

Very good service

I have been with Saga car insurance for a number of years and have always been pleased with their service. When I get a new quote and then look around to find other quotes for the same service I am never disappointed in what is offered when I negotiate. Reviewed on: 11th September 2020

Excellent provider with good service.

Good affordable and sensible insurance. Easy to understand the policy,, which always helps (!). Helpful staff when needing some advice and nobody too pushy either. Very pleased with the decision I made. Reviewed on: 11th September 2020

Good Reliable Insurance

I find Saga a very reliable and caring insurance company, always friendly when I phone and always very helpful. the prices are good too. My favourite for insurance. Reviewed on: 11th September 2020

Super Saga

Best car insurance was Saga with the 3 year fixed premium Needed to speak to customer service advisor who was very helpful and polite.Cannot fault experience. Reviewed on: 11th September 2020

The best car insurance I can get.

I always get in touch with saga, If I get a better quote from some where else, & Saga have always come back with a better offer, i have been with saga for 10 years now. Thank You Reviewed on: 11th September 2020

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