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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always helpful, knowledgeable, and reach a successfu...

Always helpful, knowledgeable, and reach a successful conclusion. Reviewed on: 26th September 2025

Problem solved

Had a problem with my car insurance, I was not very happy about it. The lady I spoke to sorted it out promptly and I was rewarded with a cheque. Can’t ask more than that. Reviewed on: 26th September 2025

Finding car insurance on line.

Arranged car insurance on line. Very easy to find the right cover. Downloaded the app. Which was also very easy .p Reviewed on: 26th September 2025

Saga insurance

Nice to speak to a person who speaks clear concise English it’s so helpful when looking for insurance and if you have a query it’s easy when you can understand the person you are speaking to! Reviewed on: 26th September 2025

Like saga got both my car and home insurance with them.

Like saga got both my car and home insurance with them. Good friendly staff and very good customer service. Reviewed on: 26th September 2025

Get what I want at a price I can afford

Get what I want at a price I can afford Reviewed on: 26th September 2025

Easy as pie

Came out well on Comparison site and was simple to change insurer Reviewed on: 26th September 2025

Always been very helpful for my car insurance

Always been very helpful for my car insurance Reviewed on: 26th September 2025

Great value with good service

Always very helpful on renewal when I need to make a change to the policy. Reviewed on: 26th September 2025

No problem so far been with saga for a year

No problem so far been with saga for a year Reviewed on: 26th September 2025

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