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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Straightforward process to get my car insurance afte...

Straightforward process to get my car insurance after not owning a car for over a decade. Competitive price and a good fully comprehensive policy. The smartphone app could be more reliable however. Reviewed on: 26th September 2025

Fair and personal

Their insurance charges are fair and the cover thoroughly explained by someone who you can actually speak to Reviewed on: 26th September 2025

Excellent staff & company to deal with.

Any problem or asking questions, SAGA will always come back to you with an answer, Their staff are very well mannered and polite. Reviewed on: 26th September 2025

I asked a question about the policy and they confirm...

I asked a question about the policy and they confirmed immediately with me about my enquiry before taking out the policy Reviewed on: 26th September 2025

No fault claim

I had a ‘no fault’ claim in May. Saga were brilliant and my car was returned, all good as new, in two weeks Reviewed on: 26th September 2025

Superb, From start to finish.

From start to finish an excellent service with professional and knowledgeable staff who explained the whole process, great team! Reviewed on: 26th September 2025

Never had a problem with Saga.

Never had a problem with Saga. Staff are very helpful and go out of their way to get you the right insurance. Reviewed on: 26th September 2025

Excellent service easy to do

First time with saga. So easy to insure and excellent price stable for 3 years. Also never hassled to buy anything else Reviewed on: 26th September 2025

Very fair price

After doing multiple searches to find the cheapest insurance we realised that the offer from Saga was the best. We have been with Saga for quite a few years now and fortunately never needed to make a claim, and were impressed that the policy had reduced. Reviewed on: 26th September 2025

initial renewal fee was exorbitant but the staff me...

initial renewal fee was exorbitant but the staff member was willing to negotiate Reviewed on: 26th September 2025

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